Privacy Policy — Hookily

Hookily ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Hookily, you consent to the data practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, or contact us for support. This may include your name, email address, payment information, and any content you create (e.g., video scripts).

We also collect technical information automatically, such as your IP address, browser type, and usage data, to help us improve our Service.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Service.
Process your transactions and manage your subscription.
Communicate with you, including responding to your inquiries and sending service-related announcements.
Improve and personalize the Service, including analyzing usage trends.
Prevent fraudulent activity and ensure the security of our platform.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as:

AI Service Providers: We send prompts and content to providers like Google (for Veo 3 and Gemini) to generate videos and thumbnails. Their use of your data is governed by their respective privacy policies.
Payment Processors: To securely handle payments (e.g., Stripe).
Social Media Platforms: When you connect your accounts (e.g., YouTube) to publish content.

We may also disclose your information if required by law or to protect the rights and safety of Hookily or our users.

4. Data Retention and Security

We retain your information for as long as your account is active or as needed to provide you with the Service. We implement industry-standard security measures to protect your data, but no method of transmission over the Internet is 100% secure.

5. Your Data Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You can also request a copy of your data. For any such requests, please contact us.

6. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].